Support


App: Shader Mods for Minecraft

Need a hand? We're happy to help — just email us.

Contact Us

Email: codesparkx@gmail.com

We aim to reply to every message within 24–48 hours.

What We Can Help With

  • Problems or bugs — crashes, errors, or a shader pack or mod that won't load or install. Please include your device model and iOS version so we can trace the cause faster.
  • How-to questions — step-by-step help installing shader packs and mods into Minecraft Bedrock Edition, or unlocking free content by watching an ad.
  • Subscription and billing — buying the subscription, restoring it on a new device, or cancelling. Billing runs through your Apple App Store account; cancel any time in Settings > [your name] > Subscriptions, with access lasting until the end of the paid period. Deleting the app does not cancel it.
  • Refunds — App Store purchases follow Apple's refund policy; you can request one at https://reportaproblem.apple.com. Write to us as well and we'll help where we can, though the decision is Apple's.
  • A child's purchase — purchases by minors need parental consent. If your child subscribed without your permission, email us promptly and also file a refund request with Apple at https://reportaproblem.apple.com. Enabling Ask to Buy in Family Sharing stops purchases on a child's device from completing without your approval.
  • Ideas and requests — a feature you'd like, or shader packs you would like to see added. Send it over.
  • Anything else — general questions or feedback are always welcome.

Quick Checks First

Most issues clear up after a few basics: update both the app and Minecraft Bedrock Edition to their latest versions, close and reopen the app, and confirm your internet connection is working. For subscription trouble, make sure you're signed in with the Apple ID used for the purchase and tap "Restore Purchases" inside the app. Still stuck? Email us and we'll take it from there.

Thanks for using Shader Mods for Minecraft!

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